Frequently asked questions

What is Salesforce?

Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their customer interactions and streamline their sales, marketing, and customer service processes.

How is LogicRain affiliated with Salesforce?

LogicRain is a Salesforce Consulting, Managed Services and ISV Partner that provides consulting, development, integration, implementation, training, and support services to help businesses leverage the Salesforce platform. LogicRain Technologies have been experts in the Salesforce Eco-system for more than 13 years.

Do you have Salesforce certified resources?

Yes, LogicRain has a team of Salesforce certified professionals with expertise in various aspects of the Salesforce platform.

What is Salesforce Consulting Partner in the Salesforce eco-system?

A Salesforce Consulting Partner is a company that provides consulting services to help businesses implement, integrate, customize, and optimize their Salesforce solutions. They work closely with clients to understand their needs and provide tailored and scalable solutions using the Salesforce platform.

What is ISV Partner?

An ISV (Independent Software Vendor) Partner is a company that develops and sells software applications that run on the Salesforce platform. These applications are designed to help businesses enhance their Salesforce experience and improve their overall productivity.

What does a Salesforce consultant do?

A Salesforce consultant helps businesses evaluate, plan, and implement Salesforce solutions that meet their specific needs. They provide expert advice on Salesforce best practices, customizations, integrations, and data management.

Does LogicRain provide custom solutions for Salesforce?

Yes, LogicRain offers custom Salesforce development services to help businesses build unique solutions that meet their specific needs.

Will LogicRain provide Salesforce training and support for my company?

Yes, LogicRain offers Salesforce training and support services to help businesses maximize the value of their Salesforce investment.

What is the benefit of using a consulting partner like LogicRain to implement Salesforce?

Using a consulting partner like LogicRain can help businesses leverage the expertise of experienced Salesforce professionals, streamline their implementation process, and ensure that their Salesforce solution is customized to meet their specific needs.

Do you manage Salesforce Security review?

Yes, LogicRain provides Salesforce security review services to help businesses identify and address potential security vulnerabilities in their Salesforce systems.

Do you offer Managed Services for Salesforce?

Yes, LogicRain offers managed services for Salesforce to help businesses ensure that their Salesforce solution is up-to-date, secure, and optimized for performance.

Do you do third-party integrations with Salesforce?

Yes, LogicRain offers third-party integration services to help businesses integrate their Salesforce solution with other third-party software applications.

Do you develop App for AppExchange Marketplace?

Yes, LogicRain offers AppExchange development services to help businesses build and publish custom applications on the Salesforce AppExchange marketplace.

Do you have a dedicated resource hiring model?

Yes, LogicRain offers a dedicated resource hiring model to help businesses hire and manage a team of dedicated Salesforce professionals.

Do you have resources who can support/work in my time zone?

Yes, LogicRain has a global team and can provide support and services in multiple time zones.

Do you help with Data Migration?

Yes, LogicRain provides data migration from the existing CRM to Salesforce CRM.

What is Agile Methodology?

Agile methodology is a project management approach that emphasizes flexibility, collaboration, and continuous improvement. It involves breaking down large projects into smaller, more manageable tasks, and using feedback to make regular adjustments throughout the development process.

Do you use Scrums?

Yes, LogicRain uses scrums as part of its Agile project management methodology.

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REPRESENTATIVE OFFICER

GAURANG BHATT

Principal Business Consultant